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Reviews for Door To Door Valet Cleaners & Tailors
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Door To Door Valet Cleaners & Tailors
440 Pier Ave, Hermosa Beach
Directions Call Website Suggest an Edit
440 Pier Ave, Hermosa Beach
Directions Call Website Suggest an Edit
Over the last 3 years, no kidding have spent about 3-5k on laundry and dry cleaning with door to door. Our washer and dryer were out for months so we use their wash and fold service. After a few runs, you can tell there are some intense clinical uses, clothes shrank a bit and clung together.
That is not why I am writing the review. I’m dissatisfied with the way a service went last week. We had $300 of dry cleaning, picked up and paid. Got an email that one item was left so went back and they could not find after looking up my and my wife’s account saying it was still at the cleaners site, this was 5 weeks post drop off. I asked to get a call and... read full review
Door to Door Valet Cleaners was an eleven (for you Spinal Tap fans). I have an outdoor furniture set I love and should have been more thoughtful about regarding regular cleaning. I reached out to DtoD and they were quick to respond, both with a recommendation and pricing. Was it inexpensive? No. But when dealing with high-end products and materials, I kind of hoped it wouldn't be. Sajid called me directly to share his opinion about how best to address an overdue cleaning (and btw, wasn't for a moment judgy about it) and gave me a few options. He provided an update midway through the cleaning process to ensure my satisfaction, offering additional thoughts/advice... read full review
This is the second time in a row that they've given us several of someone else's clothes, and still had ours. The trouble is if you send you spouse, who doesn't know every item in your closet, you may come back with the wrong clothes. Door to door, please be more thorough. We should have to make multiple trips for the same items, when you should have a system to get this right.