About ProFlo Air Conditioning, Heating & Plumbing
ProFlo Air Conditioning, Heating & Plumbing is a local company that provides top-notch service to its customers. The company's dispatchers, including Erika, are noted for being attentive and efficient, quickly scheduling service appointments. Technicians like Trevor and Arturo are recognized as knowledgeable, polite, and professional, with a focus on customer satisfaction. They take the time to explain issues and solutions, often providing before and after photos for transparency. Customers have expressed satisfaction with the reasonable prices and the speed at which ProFlo resolves problems, even in emergencies. The company has received praise for its great communication and thorough service, especially regarding older air conditioning units. Overall, ProFlo is highly recommended for its excellent customer service and reliable, high-quality work.
JP was professional and explained everything, he also provided options! I feel more confident now that my clean out line is complete and no issues!
Thank you for the excellent service!
My plumber was Trevor Henry. Trevor was pleasant, professional and funny too! He did a good time in one trip replacing or altering existing pipes going through plaster walls and underneath the house. Trevor also showed me the old pipes that he took back with him. He and his team also sent before and after photos. Though plumbers in this area send to charge on the high side. Proflo was the best value with great service. I highly recommend them. I also want to add that Erika was great at communicating with me, responding to questions, etc. We went back and forth many times and she always had a great attitude.
We are extremely satisfied with their service! The response time was incredibly fast, the service was highly professional, and the consultation was done with great patience. Our air conditioning unit is over 15 years old and has been having some minor issues recently. This company was very thorough and patient in diagnosing the problems. We are truly grateful for their help! We have been thinking about replacing our old one. Lake Elsinore is too hot at summer time, we definitely need our air conditioner working great! And most importantly their gave me extremely good deal!!!!