I had it with these people. Worst customer service ever, lack of communication or better said lack of consideration for the customer needs. I've just received the last job and will never use them again. Prices are not even competitive, pressing shirts is $7.00 when you could get the similar quality in the local dry cleaner for $4.00. In addition, having to be on call for 3 hours for pickup and return, it might worked okay during Covid or for corporate but not for home.
November 2023
Their business model needs improvements on the most basic fundamentals. Any of their competitors have private lockers where people can leave their clothes for dry cleaning, etc and have a temporary code. Then picking up with the same code.
Why would anyone leave an expensive pair of shoes or a $2,000 suit in a shared closet that anyone has access to. Would purpletie compensate me if it gets stolen?
Complete waste of time working with this company until they take care of that.
June 2023
Great dry cleaner. They pick-up and deliver in a timely fashion and have a great online app that keeps you informed of the status of pick-up and delivery. I've used alot of different dry cleaners and they definitely stand-out from the crowd. Keep up the great service!!
I had it with these people. Worst customer service ever, lack of communication or better said lack of consideration for the customer needs. I've just received the last job and will never use them again. Prices are not even competitive, pressing shirts is $7.00 when you could get the similar quality in the local dry cleaner for $4.00. In addition, having to be on call for 3 hours for pickup and return, it might worked okay during Covid or for corporate but not for home.
Their business model needs improvements on the most basic fundamentals. Any of their competitors have private lockers where people can leave their clothes for dry cleaning, etc and have a temporary code. Then picking up with the same code.
Why would anyone leave an expensive pair of shoes or a $2,000 suit in a shared closet that anyone has access to. Would purpletie compensate me if it gets stolen?
Complete waste of time working with this company until they take care of that.
Great dry cleaner. They pick-up and deliver in a timely fashion and have a great online app that keeps you informed of the status of pick-up and delivery. I've used alot of different dry cleaners and they definitely stand-out from the crowd. Keep up the great service!!