JCPenney Salon

Sep 2023

the lady who working at salon who does terrible customer service and she look down customer also even i said, i dont want to talk with you anymore but she kept pushing talk to me and she said , i will be your stylist ! so i told her please change stylist then she said, nothing other stylist also she asked me to do you want cancel your apointment? unbelievable, what a terrible

Jul 2023

The lady working the register, only refered to as lady do to being female, was the rudest most condescending person I've come into contact with I quite some time! I don't think she should work with the public, period! There is no reason to treat anyone with such dismissal and a holier-than-thou persona. I will not be going back nor would I recommend this particular stylist.. she's of medium length blonde hair with 2 tone blue, mousie features, smaller build, and fever blisters! Sorry, not sorry! There are good stylist there but she definitely falls short in civility and basic human decency, as I my as well have short comings, but truths will be told, period!

Jun 2023

Completely unprofessional business practices. I scheduled an appointment a month in advance using online appointment scheduling, and not only did the online portal offer and let me schedule a time when apparently the store is not yet open (10:30am on a Thursday), when I walked into the store at 11am, after waiting outside until the store actually opened, I was informed that salon was not open due to the heating going out the day prior. The issue...no one bothered to call me to let me know. Remember....I booked my appointment a month in advance! Absolutely no excuse. I should be compensated for my time and gas...I live 45 mins from Hayward.