Reviews for Clark's U-Save Rockery
Write a reviewHours
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: 7:30AM - 4PM
Sunday: Closed
Tips
offers same-day delivery accepts credit cards
Ratings
Google: 3.8/5 Nextdoor: 7 ❤️Clark's U-Save Rockery
30132 Industrial Pkwy SW, Hayward
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I used to go to the San Leandro site (now closed). There, they were friendly and accommodated my needs. (like cutting rebar to my specifications--at no additional cost!). They are gone and now it's Siteone which is farther away from my residence. The facility on Industrial is nearly impossible to find! We drove around for over an hour and finally gave up. If (when we get there) the costs are comparable to those at the former San Lenadro site, I will give another review. Otherwise, these new owners are looking only for the high end customer. Are you one?
I used to go here when it was Clarks. They weren't great, but polite, helpful and knew their jobs. Today I show up and notice it's been bought. I was the only customer in the showroom. The clerk completely ignored me until I spoke to him directly. Even then, he wouldn't look up from his phone to give yes/no answers. I really needed 3 cubic yards of mulch so just went ahead and bought them despite the complete lack of professionalism and ineptitude. I asked; he came with the new company, Siteone. Maybe they don't train their people or otherwise set standards.
I come to store to buy a blue decomposed granite. After I paid I came outside to get my order. I told a service guy to get a decomposed granite for me. He filled up three buckets with broken rocks I disputed him by saying it is not a composed granite. He said " it is too late" and left. It was unprofessional. I will surely not be back this store ever again. It was first and last visit to SiteOne Landscape supply for me.