Appliance Repair Heroes

Jan 2024

This company was paid to fix my washer under my Assurance Warranty plan. I've been waiting since June since Assurance said they were already paid and refused to send me to another repair service to, they were waiting for a part from China. Bern ghosting both myself and Assurance s i am now going after Assurance for a refund and to buy me out. Told Assurance they added yo my problem since they refused to step in for a bad company that they hired!

Jan 2024

I got my Zephyr range hood fixed by these guys today, and it went very smoothly. They were one of only two outfits given to me by Zephyr and after reading through these reviews I was pretty freaked out about what to expect. But it was fine. I called to set up an appointment yesterday. Someone picked up right away and got me scheduled for this morning "between 9am and noon." They told me exactly what the charges would be.John texted me a half hour before he arrived at just before 11. He was very pleasant and well-prepared. I had been working with Zephyr support (they were awesome) and we'd identified the problem. They sent me replacement parts already, gratis. I had intended...read full review

Oct 2023

We had this place come out in August to check our fridge because our water filter change lite kept coming on to replace it every 2 months. Our tech said it was the mother board he will ask about it and get back to us. Well we r in Oct. And no call back. I tried calling them no answer I emailed no return email. ​it was under warranty still. This is such a bad company don't know how they are still in business. So if you get referred to them, DONT USE them. Get a different company. Bad bad bad.