Johnstone Supply Hawthorne

Oct 2021

Good prices, knowledgeable staff willing to help you get the right part! My heater blower motor died just before a birthday dinner party. With their help I got the correct motor for a 50 year old heater, Kevin even reviewed the pictures I had and checked the fit of the new motor. It did require a rubber adapter to fit in the old frame. They gave me a good price and had the new motor in 1 day. It was a fairly easy install and my heater is back up and running in time for my party. You might find parts cheaper on Amazon but will it be the right part? How would you handle a return? Will amazon give you any advice? Working with a local company is SO much better.

Jan 2021

I needed to replace the ductwork on a 50 year old mobile home. It was full of leaks and such a thin gauge it sounds like an oil can popping every time the heat came on or off. They had all the flex duct and floor boots and all the other parts that I needed of a much thicker gauge sheet metal than the big box home improvement stores. Plus they rolled it all out in a big cart to my vehicle. Most importantly, the people who work there, especially JR (HVAC guy) knows his stuff and is very helpful. While waiting I saw him help a Hispanic contractor with a replacement motor for a blower fan. Some of the wire colors were different, so the contractor was confused. he went through it with him explaining the differences by comparing the 2 name plates and telling him the colors that are the same and the new wire colors that are different. He did this all in perfect Spanish, then helped me in perfect English. I know a lot of stuff can be bought online at eBay and Amazon, but for a lot of HVAC parts you are better off taking the broken part along with photos of your model and serial number to a store like this. They can usually cross-reference a replacement part that they have in stock. You'll have it immediately (things always fail on the hottest or coldest days) and not worry about if it's the right part or not. Plus a lot of parts online are not of the same quality and will fail later. Parts from a supply house are going to be better because they sell to contractors that don't want warranty callbacks.

Nov 2020

Very friendly staff. Being a DIsabled veteran on a fixed income, the original price was a lil high for me. After finding out I was a veteran through discussion with another veteran in the store, Jose gave me like a 40% discount which dropped the price to something a lil more manageable for me. I will definitely be coming here for my heater parts from here on out. Truly a great store, thanks guys.