Heating & Air Conditioning / HVAC near Hawaiian Gardens

“Technician, Juan Arvizu, from Thomson A/C served us, diagnosed the problems with our 2 units, showed us the part needing to be replaced on 1 unit and the service needed on the 2nd unit
He was very fast and efficient and clean!“

“SP Appliance replaced the felt and pulley on my Samsung Dryer. I appreciate the excellent service, communication, and attention to details. They were able to find the correct part for my dryer and was able to come to my place to get this done quickly. I will call them again if I need assistance with my appliances. I will recommend SP Appliance to my family/friends. Thank you for your help.“

“Lambert replaced our AC at a more than reasonable price. They did an excellent job and we are totally satisfied with our new AC system.“

“Israel is a great communicator, very professional with a smile.
He explained the process and issues with my current central air, I knew exactly what was going on at all times and also had the pleasure on having him return the next day to fix circuit board and switch.
Comfort Time was a 5 out of 5.
Alicia“

“Great Job and Company! Very Happy with the Job! Never had any Problems with the Heating & AC unit they Installed.“

“Great company to work with - honest and professional and knowledgeable- highly recommend“

“We had been told by at least one plumber that our OLD toilet that no longer flushes properly was kaput and should be replaced. The problem was, removing the toilet would mean disturbing & replacing beautiful original old bathroom tile. Ugh. I reached out to my friend Tom @ Primo plumbing & he helped me source a needed part and his very smart son, Jordon came out and VOILA! They fixed my darn toilet! It was a MIRACLE ON MYRTLE AVENUE! I'm really grateful to Primo for having the knowledge to know how to deal with more complex plumbing problems. They saved my lovely 1930 tiled bathroom!“

“Freddy and his team are terrific. High quality, do what they say, communicate everything that is needed and follow up well. Highly recommend.“

“Quick turnaround on call and showing up to address the issue. Hector and his team came in to diagnose the issue and within the next day order pieces to fix our AC and in less than 48 hours our air is back up and running with thorough explanation.“

“Stephan's A/C is AMAZING!!! Erik is incredible. Has serviced my place multiple times. I have used Stephan and his team to service my HVAC for a couple of years. Not only are they quick and do a great job but they are also so friendly! Margaret in the office is SOOOO nice, helpful and great at following up. This is the model for service I would prefer everywhere!

Thank you all!“

“Edgar and Robert did a great job and fix my plumbing. They worked for several hours but made sure the job was done even into the evening.“

“Matt just saved the day by fixing our A/C in a super quick and professional way. Great guy!!“

“Very professional and knowledgeable. Clean and Respectful of our home. We have one main unit for 1st floor and 2 mini splits for my son's rooms upstairs. It's been 3 years ago and followed up by the company is fantastic.“

“Quick, affordable, local, small family business and excellent customer service. robert and william are rockstars. Highly recommend them. Thank you guys!“

“I am very pleased with the work of, service technician, Jorge Gaytan. He is very professional, customer service oriented and helpful. He installed a new wireless thermostat and he took the time to help me install the app on my phone and learn how to control the thermostat from my phone. Thank you, Jorge!Service: Portable A/C services“

“An exceptionally informed and articulate young man, Jaime is! Knows his work, and I appreciate his utmost professional recommendations and candor.“

“Our technician was very thorough. Explain every single detail very patient. And spent great amount of time going through our system, very very happy we are.“

“We remodeled back in 2007 and searched for an A/C company. We interviewed several companies and decided on So. Cal. Energy Services. We were won over by Bill's enthusiasm and honesty. We trust him. The company installed our system and we signed up for their maintenance program. Our units are still working with SCES's care. You cannot go wrong!“

“LAC replaced my old gas furnace in a tricky attic space. They were knowledgeable, friendly and highly efficient. The price was extremely fair. A good outfit.“

“***LQQKing for Excellence? **WORTH THE READ**
If you're in my situation or want quality work & HVAC system.
*************UPDATE 7-25-24 at bottom*****************
I became a customer with Cooper H&A, in Dec, 2000. Tom is the Owner and since installation, my Carrier equipment has operated smoothly, with zero issues. June, 2024, my forced air furnace inducer motor decided to stop spinning. I'd probably stop spinning too, after almost 24yrs. Considering all the working parts, the average life of an HVAC system from 2000, might be 15-20yrs. However, my Carrier system has gone above & beyond that and done extremely well compared to other brands.

Now, as a result of non working part, I'm beginning a new job with Cooper next week. Now, due to found rodent activity in the ductwork and hoping it's not a *Pet Sematary* (Cemetary:) I now need to play contractor and coordinate the work of 2 companies. HVAC and Attic Insulation w/rodent proofing. For attic insulation they come in to remove insulation, do rodent proofing and in 2 weeks make sure no new rodent activity, then lay new insulation and they're done.

For Cooper, they are the company being inconvenienced as they'd normally come in 1 day and finish the next day. This time that isn't possible. This is when you find out the level of customer service and orientation of a company. Cooper is reflectiing their professionalism in a significant way by coordinating their work around another company, at my request. They now need to reschedule their crew, which allows me, the customer, to take care of another problem, completely unrelated to HVAC work.

To those who have left unflattering reviews, I do get it. We all like and want to be treated as if we are the only customer. I owned and operated 2 flower shops back in the 80s, so I've been on both sides of the counter, and believe me, I had a few customers who complained about EVERYTHING. Plus, when your business is working with perishables, complainers cost a business $$$$. These are usually the spoiled brats who grew up to become entitled adults. As a business owner there are people who don't give a damn how nice you are, they're going to create a reason to leave a negative comment, make it all about themself & then continue in life to piss & moan all the way to Forest Lawn---sad.

Once my job is completed I will be leaving a followup review about the work. I've found Tom, the owner, to always be accomodating, even back when my HVAC was originally installed. He always reflects a professional, yet friendly, demeanor.

Please check back mid Aug. with the followup on completed job. Appreciate you taking time to read and please give a thumbs up. It's more for the business, than the reviewer.

Thanks!! You Earn Respect

***************UPDATE 7-25-24*****************
Today Cooper team Danny & Gabe came to the house and removed ductwork and arriving on time. They first protected my wood floor and immediately began removal of all ductwork. They were professional, worked efficiently and cleaned up. When I asked questions, each communicated specifics about the job, which I found to be very helpful. I have 9 vents in a very tight attic and they were able to remove everything in about 2hrs. They will return for completion once our insulation and rodent proofing is complete. Tom, the owner, has been extremely flexible with this scheduling and I highly recommend Cooper for your heating & air conditioning needs. Final update follows completion.“

“Had a dual heating unit replaced . Guys were on time and very respectful. Explained in detailed as the process was going along. Also cleaned up after themselves everyday. Was a pleasure to be around them. Job well done !!!“

“Their upkeep on the heating system is perfect. They pay great attention to the little things and always do the job right the first time. I highly recommend them for maintaining your heating system!“

“This is by far the most honest and professional refrigeration company I have experienced in my 20 years running commercial kitchens. They are polite, punctual and do not nickel and dime or take advantage of customers. This is how every business should treat their customers. Highly recommended based on 5 separate service calls. Looking forward to a long work relationship with them.“

“Great Experience with this company. Did there due diligence on my kitchen on what needed to be fixed and did it in such a professionally matter. 10/10 recommend them every time if I need any remodeling work done in my home“

“They swiftly and efficiently installed our air conditioner and furnace, and their level of expertise was outstanding. Helpful and exceptional support!“

“Excellent service and follow through! Did not overcharge, and would recommend this company to anyone needing fridge repair!“

“You are the best! Saved our life during a heatwave that was the worst we've ever experienced in OC. Pricing was very reasonable when it could have been considered an expedited service. Thank you!“