I don't normally post bad reviews, but here goes - a zero if possible. Pam came out to look at my place for cleaning, painting and repairs. I was generally impressed with her responsiveness and what appeared to be a professional outfit. After eliminating other bids, I contacted Pam a few days later to discuss the arrangements; I also wanted to understand why the poor ratings. Well I basically got delayed and generally blown off for the better part of a week. Never got any calls back after I was pushed off several times on scheduled calls. So glad I found this out BEFORE hiring her and her team for the job. The very poor ratings apparently are well deserved.
September 2019
I highly recommend you do not use this cleaning service. I had an appointment for a deep clean and was told the cleaners were fired due to being unreliable so my appointment would have to be moved. I allowed for this and was given an appointment 2 weeks later. I txted the owner 2 days before the appointment to confirm it was still happening and she said she would have to confirm with her cleaners. I received a txt the next day (one day before the scheduled service) and was once again told it would have to be moved because she had no cleaners in N. County. I asked for a refund and will never use them again. Horrible service.
June 2019
Crystal Dove Cleaning is my absolute favorite! They always leave my house sparkling down to the shining dressers and desk lamps. They get the work done for a fair price, too. I highly recommend Crystal Dove Cleaning.
I don't normally post bad reviews, but here goes - a zero if possible. Pam came out to look at my place for cleaning, painting and repairs. I was generally impressed with her responsiveness and what appeared to be a professional outfit. After eliminating other bids, I contacted Pam a few days later to discuss the arrangements; I also wanted to understand why the poor ratings. Well I basically got delayed and generally blown off for the better part of a week. Never got any calls back after I was pushed off several times on scheduled calls. So glad I found this out BEFORE hiring her and her team for the job. The very poor ratings apparently are well deserved.
I highly recommend you do not use this cleaning service. I had an appointment for a deep clean and was told the cleaners were fired due to being unreliable so my appointment would have to be moved. I allowed for this and was given an appointment 2 weeks later. I txted the owner 2 days before the appointment to confirm it was still happening and she said she would have to confirm with her cleaners. I received a txt the next day (one day before the scheduled service) and was once again told it would have to be moved because she had no cleaners in N. County. I asked for a refund and will never use them again. Horrible service.
Crystal Dove Cleaning is my absolute favorite! They always leave my house sparkling down to the shining dressers and desk lamps. They get the work done for a fair price, too. I highly recommend Crystal Dove Cleaning.