Packard flooring delivered excellent quality and experience! We had our new floors (LVT) installed about 3 years ago and they look perfect. We recently had a slight issue due to replacing a sliding door, where we needed a new edge strip. Nick at Packard was helpful, responsive, and came outside of business hours to review the issue. While there, he also offered to replace the glue on a separate piece that got frequent wear. He returned and completed the job on time, with excellent install, and friendliness. We are very satisfied and definitely recommend!
December 2021
Amazing customer service! During a busy holiday season, when bigger stores said they had no time to measure or install, Packard came to the rescue. They fit us into their busy schedule, measured it and even had someone able to install it all within 2 weeks. The work done is impeccable and the quality of the carpet is wonderful. Highly recommend them.
December 2021
Twice Packard has delivered tremendous quality at great value at my home. The first time was five years ago when Eric came by to install carpeting on the stairway and second story of my house. The second was recently, when he put down vinyl flooring throughout the downstairs. The vinyl was an incredibly difficult job to make seamless because of the odd layout of the rooms and the uneven surface of the concrete foundation of the walls. But Eric made it seamless nonetheless. In both cases, the quality of craftsmanship set a new standard for what I expect is possible, and the price too was fair and more affordable than the other estimate I collected. I highly recommend them,... read full review
Packard flooring delivered excellent quality and experience! We had our new floors (LVT) installed about 3 years ago and they look perfect. We recently had a slight issue due to replacing a sliding door, where we needed a new edge strip. Nick at Packard was helpful, responsive, and came outside of business hours to review the issue. While there, he also offered to replace the glue on a separate piece that got frequent wear. He returned and completed the job on time, with excellent install, and friendliness. We are very satisfied and definitely recommend!
Amazing customer service! During a busy holiday season, when bigger stores said they had no time to measure or install, Packard came to the rescue. They fit us into their busy schedule, measured it and even had someone able to install it all within 2 weeks. The work done is impeccable and the quality of the carpet is wonderful. Highly recommend them.
Twice Packard has delivered tremendous quality at great value at my home. The first time was five years ago when Eric came by to install carpeting on the stairway and second story of my house. The second was recently, when he put down vinyl flooring throughout the downstairs. The vinyl was an incredibly difficult job to make seamless because of the odd layout of the rooms and the uneven surface of the concrete foundation of the walls. But Eric made it seamless nonetheless. In both cases, the quality of craftsmanship set a new standard for what I expect is possible, and the price too was fair and more affordable than the other estimate I collected. I highly recommend them,... read full review