I made a Facebook just to share my horrible experience. First and last time due to staff. Complete disbelief.
I contacted this Optometry office to schedule an appointment since I have heard wonderful reviews from family, however Sasha at the front desk that answered my two phone calls on 06/14/2024, around 12:03 P.M.-12:11 P.M. lacks customer service, the tone in their voice was extremely rude I could not believe my initial interaction. When I asked for manager Sasha stated, "there isn't one". Someone else should be answering the phones who has customer service and can better interact verbal with patients. In disbelief from my phone interaction with Sasha... read full review
May 2024
My husband and I really like Dr Brown and are so glad we found him! He is attentive, pleasant, thorough and explains everything very well. His office has a large selection of stylish frames in prices from economical to more expensive designer frames and the receptionist and assistants are very helpful.
May 2024
My wife and I have been going to Randy (Dr. Brown) for 30 years. He is very personable and explains every step of what he is doing. The staff is very attentive as to your needs, and are very friendly'.Stephen Templeton
I made a Facebook just to share my horrible experience. First and last time due to staff. Complete disbelief. I contacted this Optometry office to schedule an appointment since I have heard wonderful reviews from family, however Sasha at the front desk that answered my two phone calls on 06/14/2024, around 12:03 P.M.-12:11 P.M. lacks customer service, the tone in their voice was extremely rude I could not believe my initial interaction. When I asked for manager Sasha stated, "there isn't one". Someone else should be answering the phones who has customer service and can better interact verbal with patients. In disbelief from my phone interaction with Sasha... read full review
My husband and I really like Dr Brown and are so glad we found him! He is attentive, pleasant, thorough and explains everything very well. His office has a large selection of stylish frames in prices from economical to more expensive designer frames and the receptionist and assistants are very helpful.
My wife and I have been going to Randy (Dr. Brown) for 30 years. He is very personable and explains every step of what he is doing. The staff is very attentive as to your needs, and are very friendly'.Stephen Templeton