Trouble Free Skylights

Feb 2023

We didn't have the best experience with their customer service, however I like the way they placed our skylights among our open beam ceilings and we haven't had a leak in any of our 4 giant skylights in nearly 5 yrs--so that's a win in my book

Mar 2020

I had a great experience with Trouble Free Skylights. Our 15+ year old skylight needed replacing and we called Trouble Free. Our appt was scheduled for the same week we called and Stewart, the sales rep, arrived early. He was neat and professional and really answered the questions I had about our new skylight. He gave us a very clear idea of when we should expect the skylight to arrive and be installed so we were pleasantly surprise when Claudia contacted us to install earlier than expected. Joaquin, the installer, arrived the very next day and put in the next skylight. Because the sizing was slightly different than our existing unit, he made some changes and it's working great. It's raining as I write this review and the roof is in EXCELLENT shape around where the installation occurred. Highly recommended.

Aug 2019

We recently had retractable skylights installed in our home. We used Trouble Free Skylights. The sales rep Stewart James was helpful, knowledgeable and personable every step of the way. He took time to address all our concerns and was very patient. After they were installed we had a concern and Mr. James was right on it ! We feel very confident working with Mr. James and know that he will continue to assist us if the need arises. The installer Joaquin was professional and extremely kind, a pleasure to work with. The scheduler Deedee was a sweetheart and very accommodating. I would strongly recommend Trouble Free Skylights,Stewart ,Joaquin and Deedee in a New York minute! And OMG what a difference a sky light that retracts makes as opposed to fixed domes that allow no air !