Pro Nails

Pro Nails is a popular nail salon that has been a go-to place for many, including those who have been coming since high school. The salon is known for its natural-looking and clean nail work. The vibe of the salon is welcoming and kind, with nail technicians who are lovely and open to requests. The price for a nail set is considered reasonable at $50. However, there have been some complaints about the customer service. Some customers prefer to receive a sheet with different pedicure options and prices upfront, instead of being asked to upgrade during the service. The hot towel treatment has also been a point of contention, with some customers expecting heated towels as opposed to towels run through hot water. The payment process has also been criticized, with some customers feeling pressured to pay immediately after the service. Overall, Pro Nails provides good nail work, but there is room for improvement in the customer service experience.