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Koos Nearest Cleaners, Laundry and Alterations
14131 Van Ness Ave, Gardena
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Today I received a court judgment against Koos Nearest Clears in excess of $400 for destroying my personal property (a ball gown) and failing to deliver on prepaid services (alternations). The business did not show up to court. If the court judgement isn't paid, I plan to pursue a lien on their assets until I recover my losses.
DO NOT GO TO THIS BUSINESS. Since 4/26 my items are still not ready, very poor communication and they may or may not have lost a seat cover of mine. On 4/26 when I dropped off the seat cover and a few clothing items, I was not told a pickup time. When I did stop by two weeks later the business on Torrance Blvd was closed and a sign in the window said to call a number to pick up items. I called the number and there was no answer and voicemail was full. I got a text saying they'd call me back and they never did. I texted a few days later and they asked for my ticket number but never responded after that. After checking in via text and call (vm still full) a few more... read full review
I've been here twice to get my dress shirts laundered and pressed. The first time I went, the promised timeline was not met. They didn't even tell me when my shirts would be ready. Turns out it took an additional week. During my next visit they lost one of my dress shirts. I've called multiple times and the gentleman kept promising to call me back but that has not happened. The first time I called, his response was he'll look for it. When I called the second time the excuse was, "I was busy and haven't been able to look into it." The third time I called he said "I haven't found it but it may be at a different location."... read full review