General Installation

Mar 2024

I am very happy that I called General Installation on 3/18/24 and serviced my water heater. Joshua was very honest and helpful with a fair price. Noe the technician was very prompt, courteous and professional as he quickly repaired our water heater. His service was Outstanding . Noe was friendly, knowledgeable and explained all the steps and actions being taken. He answered my many questions in a way that was easy to understand. He was very thorough in his work and cleaned up well after completion. I was extremely pleased with Noe's performance. I definitely recommend General Installation their staff and Noe for any repairs of your Water Heater, many other companies will...read full review

Sep 2023

They came out to replace the gas valve control on our water heater as per recommendation from the manufacturer, Rheem. A few weeks later, it went out again. I called again, and they again got on the phone with Rheem. They recommended again replacing the gas valve control and also a tank sensor. When the parts arrived, they came out again to replace the parts. We have been good ever since. The 2nd visit was N/C since it was under the 30 day labor warranty. Quick, no nonsense service

Mar 2023

If you are having problems with your water heater, you WANT to use General Installation for your repairs or replacement! Every single person from the company, beginning with Donnie who answered my first call was so kind and HELPFUL! Instead of telling me we needed to buy a brand new water heater, when I explained my problem, he told me there had been a recall by the company that made my water heater and encouraged me to call the company to see if they would replace the part and pay for the labor. This is in fact what ended up happening and General Installation sent out a repair person the same day that my replacement parts arrived. I am SO grateful for their honesty and...read full review