General Installation

General Installation is a business that provides water heater repair and replacement services. They are known for their kind and helpful staff, starting from the person who answers the phone to the technicians who perform the work. Their technicians, such as Noe, are praised for their professionalism, punctuality, and friendliness. They explain the repair process in an easy-to-understand way and clean up after themselves once the job is done. The company has been successful in resolving issues with water heaters, even going the extra mile to contact manufacturers for part recommendations. In one instance, they encouraged a customer to call the water heater's manufacturer regarding a recall, which led to the replacement of a faulty part at no cost to the customer. General Installation stands behind their work, offering labor warranties and providing free follow-up services when necessary. In summary, General Installation is a reliable and honest company that offers professional water heater repair and replacement services, with a strong focus on customer satisfaction.