We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy... read full review
August 2024
We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy... read full review
July 2024
The owner, Tom was nice and helpful in scheduling. Ronni came out to do the maintenance was very friendly, did a good job, explained to us things needed to be done. Tom quickly scheduled Duc came to work on leak, Capacitor, Freon, and answer our questions, was sweet. The price is right, per Facebook, and TikTok. Thanks to all of them and Pure Air.
We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy... read full review
We first met Tom two years ago when our AC was acting up. Knowing our desperation, they squeezed us in late into the day. Fast forward to last week when our AC stopped working in the midst of a heat wave. And once again, they were able to come same day to take a look. Despite their effort to save our very old unit and in multiple trips, we knew it was time. There was no hesitation in trusting Tom and his team to install a new unit. We received a quote for a comparable unit to our existing but felt we wanted a higher SEER (more efficiency and quieter) so we asked for additional quotes with a couple of variations. Tom was very patient in taking a late call from two busy... read full review
The owner, Tom was nice and helpful in scheduling. Ronni came out to do the maintenance was very friendly, did a good job, explained to us things needed to be done. Tom quickly scheduled Duc came to work on leak, Capacitor, Freon, and answer our questions, was sweet. The price is right, per Facebook, and TikTok. Thanks to all of them and Pure Air.