John Q Salon

Aug 2022

Called to make an appt with John Q. I was told he's super busy and won't be available until 5 days later. I waited 5 days only to come and was told John sold this place long time ago. Why didn't she tell me on the phone 5 days ago? So shady!

Feb 2022

I'm so disappointed with Chau' s service this time. I've been to her several times, and she did well. I wouldn't write this review if she didn't charge my sister's $100 for her bad service. So, l I recommended my sister who wants to dye her hair to go to Chau. My mother made appointment for mysister with Chau and she told my mother to go to her house for the service. I'm not sure what color my sister wants but it involves bleaching her hair. Chau damaged her hair! Almost half of my sister's hair fell off her head. Chau fixed it by color it brown and did hair extension for her. But she still charged $100. If I were there I wouldn't pay. My mother didn't know and felt pressured to pay. Why would she charge money when she offered a bad service and damaged someone's hair? My sister is very sad and I'm sad too because I recommended her to go to Chau!

Aug 2020

So I got referred to this place here by someone who specified Chau, the owner. I called ahead to make sure if they could take me but no one picked up the phone. I decided to make the trip there anyways since I lived close by. I arrived at 10:30 and one of the stylists told me Chau is not here yet so please take a seat. Within 10 minutes or so two other customers came in saying they had an appointment at 11. It was already 11:10 and Chau still did not arrive. By 11:30 she came in and told me to wait, not offering me another time to come back or setting up an appointment. I waited till 12 to finally be seated. She briefly asked what color I wanted and I showed her the picture I took. She didn't explain further what she was going to do other than go to the back and started mixing dyes. Then she applied it and had me wait. I did not like how I had to constantly ask her what she was doing and how long I had to wait. When she was done, I told her I did not like it and had it fixed a second time but still not to my full satisfaction. In the end I had to dye my hair 3 times to be acceptable for my sister's wedding. But my hair was so damaged after all that.