Reviews for Roach Jason M DDS
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Monday: ClosedTuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 7:00 AM - 1:00 PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 4.7/5 Facebook: 4.9/5Roach Jason M DDS
740 Spaans Dr STE 1, Galt
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Wow !!!!! I've been going to this dentist for 3 years and I've never been talked to the way I just was. I usually go through Tammy when it comes to having my bills/appointments taken care of and she's really sweet. But today I got a call from Kristy and she was the most disrespectful person I ever talked to !!!!! Let me start off by her telling me I owe $175. Ok no problem what for ? Charges from my last appointment. I haven't been since December and that day I literally paid my balance I owed using cash and card. She told me they had no history of a cash payment and pressured that on me. Ok so if I handed over cash and you have no history of that what am I supposed to assume? I thought maybe someone pocketed my money and with a rude tone she said "THATS A ROUGH ACCUSATION TO ASSUME !!!!" What am I supposed to think ?!?! Then she finds the cash transaction and tells me rudely, "Well it doesn't matter because you still owe $75." Then tells me more information about my account with a stank attitude that I confirmed was incorrect. And when I asked her again how much I owe and what for she changed up her story and said I've accrued $175 over time. How do you accrue a balance if you haven't been there in 4 months and paid it the last time you were there ?!? Her attitude was so awful to the point where your going to lose our business. Whoever hired Kristy obviously had no sense of a good customer service professional.
I've been to so many dentists over the last couple of years & finally found what I believe is the best! I had dental work that I had put off for about 9 years because I just didn't feel confident enough about other dentists doing the work until now - Dr. Fuhs & her assistant are amazing! :) I'm really happy with the work they have done so far & am excited for future appointments. Everyone in the office is super friendly, caring, & helpful. They definitely work around your schedule & were super helpful in giving me all the information I needed for a Care credit card. If you need a dentist, look no further!
From start to finish this well oiled staff is there to answer all your questions and are very helpful. The receptionist are quick to greet you, check you in and let you know of any delays or when you’ll be called back. The back staff work efficiently to take your x-rays and set up for the doctor seamlessly while asking about your day or what today’s visit will consist of. I love how the doctor spotted a sticker on my water bottle and spoke of the team building that he wanted