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uBreakiFix - Phone and Computer Repair
136 W Orangethorpe Ave, Fullerton
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My experience at your Fullerton store was very positive. Daniel who helped me initially was very positive. I needed a new battery for my flip phone and he was very helpful about the process. Upon my return to get my battery installed i was able to get that done within 24 hrs. When I picked up my phone they were very busy but work was still getting done. As I was waiting, there were several other customers waiting. A very irate woman came in and Ms. Ponce came out to help her and although the woman went on and on but during everything, Ms. Ponce remained calm and let the woman go on until she was done and left satisfied. The store obviously needs more staff. However,... read full review
Took in my phone for a cracked screen and, in the course of replacing it, they damaged something else on the phone. It took a bit of back and forth and 2 additional trips to their store, but they eventually determined a fix to the newly-caused issue and remedied it at their expense -- doing the right thing. If not for the minor wrangling and delay to effect the secondary repair, it would be 5 stars. Thank you to uBreakiFix.
Wow! Daniel and the team are amazing! They helped my Dad get rid of the viruses on his phone quickly and efficiently, without losing any of his data, contacts, etc. They were knowledgeable, helpful, and honest. They informed me of my coverage and walked me through the steps on the phone to make it very simple for my 80- year old Dad to go in and fix his phone (since I was unable to be there). Thanks so much! I know where to go now if I need repairs again!!!.