Fresno Buick GMC

Fresno Buick GMC is a full-service GMC and Buick dealership located in Fresno, California. They offer a wide range of quality pre-owned vehicles, and their team is committed to providing excellent customer service. The service department is praised for its efficiency, with one customer noting that the service was "excellent" and the staff, particularly the service advisor, was "super helpful" throughout the entire process. However, some customers have expressed frustration with the processing of appointments and the use of reward points, leading to unexpected costs. The dealership emphasizes respect, honesty, and integrity in their dealings with customers. One customer had a great experience, praising their sales advisor DJ Castaneda for his genuine smile, easygoing attitude, and knowledgeable yet transparent approach. The test drive was smooth, the negotiation process was fair, and DJ kept everything low-stress. Another customer had a positive experience, recommending the dealership and specifically mentioning the excellent service provided by David. However, a third customer was dissatisfied with the service department, finding their transmission fluid service overpriced compared to other providers.