Well under budget for better flooring. Answered our questions. Gave us a previous week’s sale price. Then when we called because the incorrect color got loaded into our vehicle, our salesperson called us right back and loaded it up himself and drove to our house personally to exchange. So impressed from beginning to end between price, selection, and customer service!! Well done!!!
December 2024
I have bought vinyl flooring Twice from F.L. and have been satisfied with the outcome. Customer service is Good, walked into the store and was greeted by helpful and knowledgeable sales associate. Recently I purchased 1,700 square feet of toughlock prime -mission hill vinyl plank (WPC) 28 mil, 12mm thick. It's considered commercial grade which I installed in my residential home, family of 4 with a shitzu dog. I was sold on this product for its look, wear layer, thickness and price. ( got it for $2.99 sale price, regularly $4.99 a square foot) I felt like I was getting value for my buck as other options at this store and... read full review
July 2024
We purchased our vinyl flooring from here. The salesman said we should receive our shipment within 7-10 business days, but it took 13 business days (I took off one star). We also never received any emails of the shipment like we were told as well. But customer service was amazing and the floors looked amazing so I would highly recommend.
Well under budget for better flooring. Answered our questions. Gave us a previous week’s sale price. Then when we called because the incorrect color got loaded into our vehicle, our salesperson called us right back and loaded it up himself and drove to our house personally to exchange. So impressed from beginning to end between price, selection, and customer service!! Well done!!!
I have bought vinyl flooring Twice from F.L. and have been satisfied with the outcome.
Customer service is Good, walked into the store and was greeted by helpful and knowledgeable sales associate.
Recently I purchased 1,700 square feet of toughlock prime -mission hill vinyl plank (WPC)
28 mil, 12mm thick. It's considered commercial grade which I installed in my residential home, family of 4 with a shitzu dog.
I was sold on this product for its look, wear layer, thickness and price. ( got it for $2.99 sale price, regularly $4.99 a square foot)
I felt like I was getting value for my buck as other options at this store and... read full review
We purchased our vinyl flooring from here. The salesman said we should receive our shipment within 7-10 business days, but it took 13 business days (I took off one star). We also never received any emails of the shipment like we were told as well. But customer service was amazing and the floors looked amazing so I would highly recommend.