Mlm Business & Tax Services

May 2024

Been working with Neil for several years. He takes the time to understand your specific situation, is well educated on tax code issues and makes great suggestions for future tax years! He's really friendly and personal. Truly the best!

Mar 2024

My wife and I have gone to Neil for years. The business used to be named Bay Wide Tax Service (Neil came around in 2020). Marla, the woman who did our taxes, retired (her husband wanted her to because he had retired the previous year), and Neil took over the business. I would have given 4 stars during the first year (2021). I didn't speak up, and so I take some of the blame, but we lost some money because Neil assumed that some donations were given to a family member (technically speaking, the donations probably weren't eligible, but I was still bugged by the wrong assumption). In 2022, I played Street Fighter II: Champion Edition. I just did okay, and I felt bad when a box that was on top of the arcade game fell down. Neil just shrugged it off, though (the box was probably empty). The arcade games might only be on some of the time, but the ambiance is pretty cool (The Little Mermaid, the 2023 version, was on when we went here this year). The hours aren't as limited as they seem. Neil works on Saturdays to some extent. The location changed in 2023 (the building is old, but easy to get to, and the office is right next to the main flight of stairs). The parking lot is somewhat small, but a big improvement (finding parking at the old location was usually an ordeal). Because of inflation, "starting with the 2022 tax season, we will be implementing a 10-20% fee adjustment - depending on the complexity of your tax accounting." We were charged $260 this time, but the amount will be a lot less for many people (my mom was charged $180). An Audit Protection service was added for free at the time the prices went up. The receptionist is new, and she's cute and friendly. The restroom key is right by the door (the restrooms are on the first floor). [email protected] It wasn't a big deal, and the receptionist may be to blame, but the email that I sent a month ago wasn't responded to. Neil bailed us out last year. At the time, we really needed our 2021 tax return, but we couldn't find it anywhere. When we contacted him, Neil sent the return as email attachments very quickly. Neil is easy to talk to ("good vibes," a term that another reviewer uses, is quite fitting), and an appointment will only take about 15 minutes if you're prepared (I was annoyed when a few people suddenly showed up this year, but at least one person probably arrived for an appointment early). My wife and I have been happy with the level of service over the years.

Feb 2024

Very grateful to have come across Professional Tax Services. We worked with Neil last year (2022) and we were impressed by his speedy service. We have a business and a handful of other things and he provided a reasonable price and moved so quick! He also helped my mom with hers. Highly recommend Neil. I thought I was so behind this year in getting things submitted, but they moved within a short number of days. They respond quickly and are effective. I appreciate that he works with us in doing things remotely (having 2 kids, full time jobs and a business makes time super limited to go in and get things done). Thank you Pro Team!