I love Dr. Xuan To, but the office staffs are so useless and beyond RUDE. My kid needs to see a Cardiologist but they kept requesting wrong Dr. and wrong facility. When I called the office, I tried to explain what happened, one of the guys who works there, rudely stated that he doesn't do referral so he can't do anything about it. I asked if he can take the msg and give it to the person who requested the referrals so they can update the info accordingly, he stated "We dont call back so you need to call back an hour later" I explained that I am a PA, I am running around to see patients as well, I cant call back as I am taking my break right now. He... read full review
November 2023
We love doctor Le Duc Xuân tô . She very cares and professional. The bad things is her office staffs are sitting at the front desk Ms.Hanh. She treats clients rudely. She don't listen She loves to argue . She noisy and loud. She thinks she the boss. Doctor should fired her
March 2023
Spoke with Kati at Reception and she was very rude and unprofessional. She got very upset with me asking questions about my medical exam. Thankfully The took over and assisted me with my queries.
I love Dr. Xuan To, but the office staffs are so useless and beyond RUDE. My kid needs to see a Cardiologist but they kept requesting wrong Dr. and wrong facility. When I called the office, I tried to explain what happened, one of the guys who works there, rudely stated that he doesn't do referral so he can't do anything about it. I asked if he can take the msg and give it to the person who requested the referrals so they can update the info accordingly, he stated "We dont call back so you need to call back an hour later" I explained that I am a PA, I am running around to see patients as well, I cant call back as I am taking my break right now. He... read full review
We love doctor Le Duc Xuân tô . She very cares and professional. The bad things is her office staffs are sitting at the front desk Ms.Hanh. She treats clients rudely. She don't listen She loves to argue . She noisy and loud. She thinks she the boss. Doctor should fired her
Spoke with Kati at Reception and she was very rude and unprofessional. She got very upset with me asking questions about my medical exam. Thankfully The took over and assisted me with my queries.