Urgent Care At Sierra

Aug 2024

They can start by replacing the staff in the triage. Very rude while I was waiting for my wife to be called the San Antonio receptionist was rude to an elderly woman. Needs to be retrained to deal with the elderly. I know is Sunday and they would rather be at home, but this is the career that they choose. Sensitivity training for all staff I say. Unfortunately this is the closest urgent care to me. Also I witness so much confusion from the patients when the staff call out by first name only there just happened to be multiple patients the same first name. Patie

May 2024

Literally go to any other urgent care. Seriously. I've been here since 11am and barely got called into a room by 5:30. It's 6:30 and I was barely seen by someone. Everything here is a mess. Like why am I in a patient room for a whole hour before being seen? I'm exhausted sick and tired of the lack of care this facility has. If you can't support an urgent care system. Just don't have one

Jan 2024

I had a great experience at this urgent care. Everyone was nice, friendly and professional. I arrived just after they opened on a Saturday morning. There were six people ahead of me. I was treated and released within two hours (part of that time was to be monitored after a shot). I would definitely return to this location and recommend it.