The last experience I had over the phone with Monica over a bill dispute is bad. She totally did not want to listen and keeps talking over me. They used to be nice but once you are longer their patient, the attitude changed.
November 2021
I have been a patient of Dr. Collins' since I was about 12 years old, and I'm 26 years old now. I can say with full confidence that Dr. Collins and his practice is all-around amazing. He is very professional and also makes you feel like family. His staff reflects that too. I came in today to get a filling done, and Dr. Collins and I were talking, joking around and laughing nearly the whole time because I felt so comfortable and like I could relax and just be myself even during a dental procedure. He takes great care of his patients and treats them so well. I would highly recommend Dr. Collins to anyone who wants a good, personable, honest, trustworthy dentist.
September 2020
After clarification, they said it was a mistake, and made adjustments. They also made attempts to explain the charges. As long as I'm not paying extra..I give them 3 more stars for the effort.
The last experience I had over the phone with Monica over a bill dispute is bad. She totally did not want to listen and keeps talking over me. They used to be nice but once you are longer their patient, the attitude changed.
I have been a patient of Dr. Collins' since I was about 12 years old, and I'm 26 years old now. I can say with full confidence that Dr. Collins and his practice is all-around amazing. He is very professional and also makes you feel like family. His staff reflects that too. I came in today to get a filling done, and Dr. Collins and I were talking, joking around and laughing nearly the whole time because I felt so comfortable and like I could relax and just be myself even during a dental procedure. He takes great care of his patients and treats them so well. I would highly recommend Dr. Collins to anyone who wants a good, personable, honest, trustworthy dentist.
After clarification, they said it was a mistake, and made adjustments. They also made attempts to explain the charges. As long as I'm not paying extra..I give them 3 more stars for the effort.