Bock Kirsten DVM

Bock Kirsten DVM, located at Cal West Pet Hospital, is a veterinary clinic that provides compassionate care for pets. The clinic has received positive feedback for its friendly and accommodating staff, as well as the high level of respect shown to customers. Many clients appreciate the veterinarians for their thoroughness and kindness, especially during difficult times. One reviewer shared how the clinic helped rescue a kitten in need, highlighting their willingness to assist even when other clinics would not. Another client mentioned a pleasant experience during their first visit, noting the staff's patience and support. While the majority of the reviews are favorable, there have been some concerns regarding customer service from a specific staff member who was perceived as condescending and rude during a billing inquiry. This experience left one client feeling uncomfortable and uncertain about returning to the clinic. However, many others have expressed gratitude for the thoughtful gestures shown by the clinic, such as sending a heartfelt card with poems after the loss of a pet, demonstrating their commitment to empathy and care. Overall, Bock Kirsten DVM is recognized for its dedication to providing quality veterinary services and support for both pets and their owners, making it a valued resource in the community.