ServiceMaster Restoration by EMT - Escondido

Dec 2023

Warning!If you use this company you are putting yourself at risk of getting burned. These people proved to be complete scum bags. Starting with, Carrie King, the person who worked with my insurance company to collect payments, and Tom Puorro, whom I believe is their head of construction.They were having an issue receiving payments that had to go through my mortgage company. I worked closely with Carrie King to ensure they were paid. When the ServiceMaster management team learned we were selling our home after construction, instead of working with me, they decided in a management meeting to put a lien on my home without telling me.I found out just before my escrow closed...read full review

Dec 2022

I had a Water leak in my garage this company got sent by my insurance the damaged my house instead of fixing it They damaged my floor which was not damage did cost me more money which insurance didn’t want to take responsibility now I’m calling this company to come and put back the water heater they just ignore me Philly was the guy.Service: Water damage-related mold removal

Sep 2022

We had flood damage due to a burst angle-valve and used ServiceMaster as a program contractor through AllState. Quality of work was poor with majority work sub'd out; most subs only worked Friday or weekends to fit in work; and almost every aspect of the project had to be repeated about 3 times for poor quality. In the end, project took 8 months when originally quoted for 3 months and ServiceMaster refuses (blocked my phone #) to take any of my calls to get things closed out walking off the job without completing items promised.Services: Flood restoration