Premier Cleaners & Laundry

Mar 2023

I brought my wedding dress to be cleaned and preserved in a box and they did an amazing job here. They cleaned it and had me come in to make sure I was satisfied with the job. They did great work. Once I saw it they boxed it all up in a couple of days. The box is beautiful. It can be opened to view the dress through a window and seals back up. They then put that pretty box in another shipping like box and sealed it all in plastic. Amazing work. My dress definitely feels preserved and I can open it up to view it anytime I want. So happy with the service.

Sep 2022

Firstly, front desk lady was not very friendly. She acted like me being there was an inconvenience to her. She was also a bit difficult to understand. Secondly, while I did show up 30 min early, they told me to come back in an hour as it was still being worked on. I had dropped off my jacket days in advance... Lastly, but most importantly, the quality of the work was extremely disappointing. The new button hole was not well done - maybe they rushed it, or maybe it's more difficult than I understand it to be. What's inexcusable is that the new button was filthy... I also expected them to change the old ones out to match the new one, which I thought was discussed with the front desk lady, but apparently not. I was going to give them 1 star, but my wife was happy with the work they did sewing up the seam split in her pants. If San Marcos isn't too far for you, I'd recommend Pleats for alteration services instead. Also, I had communicated with this business via yelp beforehand but when I showed up they didn't have a clue what I was there for.

Apr 2022

These new hours are terrible. They have made it extremely difficult for anyone with a job to drop things off/pick things up, before or after work. I don't want to find a new cleaners, but I can never get my items there anymore!!!