El Norte Medical Group

The staff here is very sweet. I feel like they may be short staffed in the front but the back office is very sweet. The actual office however is very outdated I was very taken back. It REALLY needs a remodel and facelift. Other than that, my visit was good.

The quality of care has diminished here. Communication with this office is terrible. If you call, or return a call, you have to wait days for a response. They have a patient portal but they do not respond to messages there either. If they do get back to you it is usually a confused assistant trying to explain things to you. It is unfortunate, because there have been some good doctors there that watched out for you.

John Scrivano was very thorough and addressed my concerns. He listened and help me get on my way to checking off all the things I need to take care of. His Assistant Ruth is also the best. The office is older and needs a little bit of updating but not a reason to not go there. I will be returning to establish with one of the physicians.