We are return customers to A1 Carpet Encino. RJ (very professional) was relentless in finding us the right sample for our laminate flooring. Hallelujah, he was able to find the right sample. Xavier and his son Xavier, Jr. did an outstanding job installing the flooring. Xavier was very meticulous, professional and very friendly. We are so happy and our new floors look beautiful - what an update to our home. Thank you very much RJ, Xavier and Xavier, Jr. 20 years ago, A1, Encino installed new laminate flooring in our dining, kitchen, laundry room and bathroom... 20 years later, it still looks like new, that is why we are return customers. They use quality products and they... read full review
July 2022
Before investing any time in this entity please ask to see their invoice and terms of service which have three terms everyone needs to know in advance. Make a decision based on all the information and your comfort level with it. RJ was very knowledgeable, helpful, and informative in selecting materials. After visiting several showrooms he won our trust and business. Whether it was in his control to do better or an A-1 Carpet "powers that be" corporate policy, three things about their terms, not learned until after having measured, selected materials, and ordered the job, everyone should know about. 1.) 50% deposit required before work begins, 2.) Their request... read full review
March 2021
This has been a post long overdue for me. I would highly recommend A1 Carpet. I originally hired Empire Today, they came to my house gave me an estimate and I paid a deposit. The day of the installation the men came form Empire and said they could not install the carpet because the floor was tile and they didn't want to ruin the tile and after I told them it's okay, I don't care for the tile they still said no and left. Now the next day my mother in law was coming out from the hospital after being there for 3 months because of COVID. We needed new carpet. I found A1, called got a quote and asked if he could do it the next day and he said yes because of... read full review
We are return customers to A1 Carpet Encino. RJ (very professional) was relentless in finding us the right sample for our laminate flooring. Hallelujah, he was able to find the right sample. Xavier and his son Xavier, Jr. did an outstanding job installing the flooring. Xavier was very meticulous, professional and very friendly. We are so happy and our new floors look beautiful - what an update to our home. Thank you very much RJ, Xavier and Xavier, Jr. 20 years ago, A1, Encino installed new laminate flooring in our dining, kitchen, laundry room and bathroom... 20 years later, it still looks like new, that is why we are return customers. They use quality products and they... read full review
Before investing any time in this entity please ask to see their invoice and terms of service which have three terms everyone needs to know in advance. Make a decision based on all the information and your comfort level with it. RJ was very knowledgeable, helpful, and informative in selecting materials. After visiting several showrooms he won our trust and business. Whether it was in his control to do better or an A-1 Carpet "powers that be" corporate policy, three things about their terms, not learned until after having measured, selected materials, and ordered the job, everyone should know about. 1.) 50% deposit required before work begins, 2.) Their request... read full review
This has been a post long overdue for me. I would highly recommend A1 Carpet. I originally hired Empire Today, they came to my house gave me an estimate and I paid a deposit. The day of the installation the men came form Empire and said they could not install the carpet because the floor was tile and they didn't want to ruin the tile and after I told them it's okay, I don't care for the tile they still said no and left. Now the next day my mother in law was coming out from the hospital after being there for 3 months because of COVID. We needed new carpet. I found A1, called got a quote and asked if he could do it the next day and he said yes because of... read full review