About Amazing Lash Studio
Amazing Lash Studio in Elk Grove, CA, provides a welcoming and comfortable experience from the moment one steps inside. The contemporary studio design features a bright and cozy lobby where clients complete initial documentation to help their licensed lash stylist customize their style. Clients are then escorted to a private suite to relax on a cushioned massage table while their stylist works. With a focus on expertise, professionalism, and customer service, the studio's stylists, including Carmen, strive to achieve the desired look for each client. Attention to detail and a commitment to satisfaction are key, ensuring a memorable experience for everyone. While most clients appreciate the energy from the lobby staff and the care they receive, some have reported challenges with pain during the service and dissatisfaction with the final look. However, the studio has shown a commitment to customer service by addressing these concerns and offering complimentary sessions to ensure client happiness.
I've been coming to this location for several months now. I love the energy from the lobby staff and Carmen sr stylist is fabulous. I enjoy our chats & the look of my amazing lashes! Thank you Carmen for taking good care of me!
Unfortunately, my service was quite painful. I felt like my natural lashes were being yanked out by tweezers at least 10 times because I started to count after a while… and I didn’t get the style I wanted so I’m very disappointed and I couldn’t find a customer service number to contact so I guess I have to leave the review here… I would not book with Megan C. ever again.
*The salon called me after they saw this and offered me a new stylist and complimentary session. I thought that was very good customer service. I am going to give it another try!
My service was extremely painful. I felt like my natural lashes were being yanked out by tweezers at least 15 times and that's after I started counting. I didn't get the style I wanted and overall it was a very unpleasant experience for $120. My stylist was Megan C. * the salon called me after seeing my review, and was very apologetic and offered me a complimentary session to make sure that I am happy and I am in the midst of scheduling that right now I am excited for a second try