Nerd Crossing

Nov 2022

My Apple laptop, 11 years old, would not activate and has been in the dark for over a year ?. Took it to BEST BUY to see if they could repair, but they could not.My neighbor recommended N*** Crossing. Took my laptop for a consult and Eric took a good look at it. Laptop needed a new fan, battery and some major back-up.I picked up the laptop about a week later and has been running like new!!!Appreciate the professional care N*** Crossing did and highly recommend them for technical support on your electronics: laptops, ipads, computers ??.

Aug 2022

What a great experience at N*** Crossing today -- with a very special thanks to Eric who helped problem-solve a sticky software issue on my MacBook Pro. Eric really was a star in dealing with an Adobe Acrobat problem -- which as a teacher and writer is a serious problem, as all my work deals in PDFs. I was at my wit's end trying to gain access to my PDFs, which were all frozen out because of some glitch in the program. I did all the internet research on the issue I could, restarted, reinstalled, called Adobe's support line, and nothing was working. I called NC in desperation, and Eric was able to get me a slot within the hour. With a friendly demeanor, he spent 45 minutes with me, patiently working through a number of different solutions. At the same time, he was explaining what he was doing, so it became a useful experience if I have the issue in the future. Ultimately, Eric was able to fix the glitch and I could access my files -- HUZZAH! We both almost did one of those 80s leaping high-fives (though with COVID, you know, a leaping elbow bump will do). I will definitely be coming back any time I have a computer issue.

Dec 2021

This is an outstanding computer repair business. The owner, Jim, is extremely smart, honest, and kind. This is a rarity in today's businesses. They do fast work and are really reliable. I highly recommend that you use them for all your tech needs. They will take great care of you and your equipment.