“Performance is our go to company for all our kitchen equipment and heating/air needs. They find the issue and repair it the first time.“
“Norcal Mechanical Heating and Cooling provided exceptional service that went above and beyond our expectations. After being told by another company that our AC unit needed a complete replacement, we sought a second opinion from Norcal.
The owner, Brad, personally came out on a Saturday during peak summer heat (over 100°F) to assess our system and attic. Instead of immediately pushing for an expensive replacement, he took a methodical approach to diagnose and fix the issue.
Brad sent a technician the following week to clean our system, which partially improved the situation. He then followed up personally to check on the results. He scheduled another visit to thoroughly clean the system before diving deeper into the problem.
Today, Brad returned with another technician and successfully fixed our AC. The most impressive part? While another company quoted us nearly $20,000 for a new unit, Brad solved our problem for under $1,000.
Norcal's commitment to finding cost-effective solutions, their follow-through, and their genuine care for customer satisfaction are truly commendable. They're the kind of company we wish existed in every service industry. If you need HVAC services, don't hesitate to call Norcal – they're honest, skilled, and dedicated to their customers.“
“Prompt, dependable, smaller (and cooler) than “the other guys”, honest, fair, etc. Everything you could want in an HVAC pro. I trust Ben to shoot straight and repair if it can be repaired rather than immediately recommending replacement. Decided to replace AC unit anyway and am very happy with the results. Won’t use anyone else.“