They never answer their phones, they play games as it’s all immature children that work there. I live an hour away and they never called me to cancel instead they told me the day of my appointment that Dr wasn’t there AFTER I already made the drive. The receptionists are young and play too many games regarding appointments and cancellations. They gossip behind the window, it’s very unprofessional and it’s sad because I NEED my Dr , none of this is his fault either as he’s excellent this far!
September 2018
Dr. Keller gets 5 stars for being friendly, caring and intelligent. My first visit with him was very pleasant and I never felt rushed. He asked me lots of questions, ordered a couple of tests and took his time during the initial examination, indicating to me that he genuinely wanted to help and get to the bottom of what was causing my pain. His office staff on the other hand really needs to work on being more professional. The overweight gentleman that does the x-rays seems rude and impatient. This gentleman and the ladies at the front desk loudly discuss patient information which I believe is a violation of the HIPAA. If I witnessed this on my first visit it's most... read full review
August 2017
Dr Keller's office is going to get a 4 out of 5 star rating from me. I love everything about his office except for one element... A rude nurse by the name of Eric. I have hit a snag or two with this young arrogant fellow. If it wasn't for him, my review would be a 5 star rating. I love the staff and doctor. They are so helpful and understanding. They make you feel right at home. The doctors bedside manner is next to none. Real funny guy and always has a smile. Very eager to help you and genuinely concerned about your pain. Always trending with newest medications on the market. I look forward to my next doctor visit every time. I enjoy this office so much that... read full review
They never answer their phones, they play games as it’s all immature children that work there. I live an hour away and they never called me to cancel instead they told me the day of my appointment that Dr wasn’t there AFTER I already made the drive. The receptionists are young and play too many games regarding appointments and cancellations. They gossip behind the window, it’s very unprofessional and it’s sad because I NEED my Dr , none of this is his fault either as he’s excellent this far!
Dr. Keller gets 5 stars for being friendly, caring and intelligent. My first visit with him was very pleasant and I never felt rushed. He asked me lots of questions, ordered a couple of tests and took his time during the initial examination, indicating to me that he genuinely wanted to help and get to the bottom of what was causing my pain. His office staff on the other hand really needs to work on being more professional. The overweight gentleman that does the x-rays seems rude and impatient. This gentleman and the ladies at the front desk loudly discuss patient information which I believe is a violation of the HIPAA. If I witnessed this on my first visit it's most... read full review
Dr Keller's office is going to get a 4 out of 5 star rating from me. I love everything about his office except for one element... A rude nurse by the name of Eric. I have hit a snag or two with this young arrogant fellow. If it wasn't for him, my review would be a 5 star rating. I love the staff and doctor. They are so helpful and understanding. They make you feel right at home. The doctors bedside manner is next to none. Real funny guy and always has a smile. Very eager to help you and genuinely concerned about your pain. Always trending with newest medications on the market. I look forward to my next doctor visit every time. I enjoy this office so much that... read full review