San Diego Arthritis Medical Clinic

Sep 2018

Dr. Keller gets 5 stars for being friendly, caring and intelligent. My first visit with him was very pleasant and I never felt rushed. He asked me lots of questions, ordered a couple of tests and took his time during the initial examination, indicating to me that he genuinely wanted to help and get to the bottom of what was causing my pain. His office staff on the other hand really needs to work on being more professional. The overweight gentleman that does the x-rays seems rude and impatient. This gentleman and the ladies at the front desk loudly discuss patient information which I believe is a violation of the HIPAA. If I witnessed this on my first visit it's most likely a regular occurrence. My experience with the staff really left a bad taste in my mouth because their disregard for the patient's well-being was so blatant. I know they see slow, elderly patients such as myself all day every day, but a little compassion and respect goes a long way. When we are in pain and visit our doctors to have tests done, we feel vulnerable and worried. We just want to get these things over with and find out what's wrong. All we want is some patience and compassion.

Aug 2017

Dr Keller's office is going to get a 4 out of 5 star rating from me. I love everything about his office except for one element... A rude nurse by the name of Eric. I have hit a snag or two with this young arrogant fellow. If it wasn't for him, my review would be a 5 star rating. I love the staff and doctor. They are so helpful and understanding. They make you feel right at home. The doctors bedside manner is next to none. Real funny guy and always has a smile. Very eager to help you and genuinely concerned about your pain. Always trending with newest medications on the market. I look forward to my next doctor visit every time. I enjoy this office so much that I recommended it to my Dad and now, he is a patient of Dr. Kellers and is also recommending this office to his friends as well. They really care about thier patients and thier well bieng. Keep up the great work San Diego Arthritis Medical Center!