The service was excellent, with attentive staff and prompt assistance. Our AC unit went out, our home was heating up fast, & this mom of 4 had no clue where to begin. It was a huge relief to hear that there was an opening and the technician showed up soon after we contacted Arctic Air for the emergency repair. Cesar was not only friendly and respectful during his visit but also efficient and knowledgeable. 2 thumbs up ??
August 2024
Gilberto was an excellent technician, he took timeout to explain exactly what he encountered and worked expeditiously on resolution. I recommend his work and will request him each time. Thanks Gilberto.
August 2024
Thank you Gilberto for arriving in less than 30mins on a Friday night. Very courteous and professional with a complete diagnosis and estimate on paper for repair of 15yr old unit as well for new unit. 150.00 for diagnosis and freon was fair.
The service was excellent, with attentive staff and prompt assistance. Our AC unit went out, our home was heating up fast, & this mom of 4 had no clue where to begin. It was a huge relief to hear that there was an opening and the technician showed up soon after we contacted Arctic Air for the emergency repair. Cesar was not only friendly and respectful during his visit but also efficient and knowledgeable. 2 thumbs up ??
Gilberto was an excellent technician, he took timeout to explain exactly what he encountered and worked expeditiously on resolution. I recommend his work and will request him each time. Thanks Gilberto.
Thank you Gilberto for arriving in less than 30mins on a Friday night. Very courteous and professional with a complete diagnosis and estimate on paper for repair of 15yr old unit as well for new unit. 150.00 for diagnosis and freon was fair.