Ulta Beauty

Feb 2024

Stock is okay. Employees need to be trained on customer service it seems. Did curbside pickup today, when the employee walked up to my car I didn’t hear her ask for my ID and when she repeated herself she was pretty snappy. Not a huge deal. Just very cold feeling even in the way she left. I don’t get it. Being friendly isn’t hard.

Jan 2024

Went here to browse and buy one specific item. I asked if the item was in stock, and when it wasn’t I said I’d order it online. The employee then kept talking for at least twenty minutes straight without taking a break, and repeatedly pointed out skin issues that I have. We so far as to say I should see a dermatologist (I already do).I left without even buying the things I wanted to get because I felt so self conscious after being picked apart and cornered like that when I hadn’t even asked for ANY input.Then when I went to order what I wanted online later, the website wasn’t even working.

Oct 2023

Great stock and variety, but the pushing at the cashier for the credit card from the manager was unpleasant, one more lady followed me through out my entire visit asking me " is everything ok" and to be honest it feels like she was checking for shoplifters hahahaha, and there was one makeup artist that give advice that was sooooo over exaggerated giving such a strange anime/cartoon happy compliments that to be honest I feel like in the barbie movie...Just strange customer service at the Dublin location :/