Value Windows & Doors

Apr 2024

I have over $7K in window purchases and they honor the lifetime window warranty I've emailed them and no response and I've called them and they say give us your email and we'll send you a service form to fill out and still they don't answer the email. I've been trying for almost a month and no answer from them yet . I like the window they are a good value and they function pretty well so why's don't they fire the service lady who won't answer my emails .

Nov 2022

Jay Zhu is great...I saw on yelp people said how good service Jay Zhu provided to them. I went ahead and called Value Windows & Doors Company and asked them to make an appointment with Jay Zhu to come and do an estimate for my full house windows replacement. Jay Zhu came on time....Explained clearly about his Company products and gave me recommendation. Jay Zhu is friendly; polite & efficient. Know and explained his company's products well & clear.I have problems with my house remodeling contractor regarding the timing of the windows installation. Jay called different departments of his company to rearrange the installation date. He did these couple times for me. Every time I called him with questions regarding my order, he would answer either texted or called me right away. He always informed me whats going on with my window installation order.I highly recommend Jay Zhu...He is well deserve the highest 10 points rating...

May 2022

Before this guy, Mr. Max Ai Tao came for the measurement, I had several measurements by other brands, yet was not satisfied. He is the only one who measured different pionts and get the closest dimensions. I know that is from his long time rich experiences. Then I imediately decided to sign a contract I also contracted another bathroom project with him that day! And Value staff is earnest and sincere and trustworthy as well esp. Anne. In a word Value and this Contractor are reliable and trustworthy. I will sign again if I have another work. Highly Recommended!