U.S. Bancorp Investments - Financial Advisors: Downey

Its been 5 years since my last review. The branch is exactly the same. The same two people working there. The same 30 minute line. US bank managers read these and then do absolutely nothing about it. Shame

I was first drawn to this bank because of its nice landscaping and easy access. Last time I visited the line was ver long, the plants ( both inside and out) are not tended to and the trash near atm was overflowing. Very disappointing

Although the services at this US Bank branch are provided in a kind manner, one should know that you will most likely take a long time as there is a minimal staff presence. More worryingly, the staff here don't seem to be helpful with any problems that aren't simple and straightforward. I found myself being referred to the website or to call US Bank even though I took the time to come to the branch to get my issue resolved. Overall, I can't say this is the best banking experience in the area.