Avoid this office if you can. I had appoinment the nurse said doctor wasnt there. Waste of time.
June 2018
I stopped going to Dr. Lucero because of the wait time. As patients our time is important, too. We rearrange our schedule and take time off work to go to the Doctor. I have waited over two hours, only to be told by staff at that point, that the doctor "decided" not to come in today. One day I was put in an exam room (after waiting in the waiting room) and I could hear them getting ready to close the office. I actually went out and asked about my appointment and was told the doctor was not going to be in. WHAT? I have high blood pressure and after an extended wait one day, when I actually did get to see the doctor, she freaked because my blood pressure was TOO... read full review
January 2017
My last appointment with the doctor was maybe two weeks ago or after New Year's. Anyway, my appointment was 2:30 PM and I had a question about my period. I noticed that no one was the receptionist desk. We waited for about 10-20 min and another nurse informed us that the doctor was unavailable! Are you serious?! That was maybe my 3rd visit and this is most likely my last visit!! I will never come back! Is this how a doctor treats her patients? With unnecessary waiting hours (1-2 hours). The fee to see the doctor is $20-$30. It's so expensive!!
Avoid this office if you can. I had appoinment the nurse said doctor wasnt there. Waste of time.
I stopped going to Dr. Lucero because of the wait time. As patients our time is important, too. We rearrange our schedule and take time off work to go to the Doctor. I have waited over two hours, only to be told by staff at that point, that the doctor "decided" not to come in today. One day I was put in an exam room (after waiting in the waiting room) and I could hear them getting ready to close the office. I actually went out and asked about my appointment and was told the doctor was not going to be in. WHAT? I have high blood pressure and after an extended wait one day, when I actually did get to see the doctor, she freaked because my blood pressure was TOO... read full review
My last appointment with the doctor was maybe two weeks ago or after New Year's. Anyway, my appointment was 2:30 PM and I had a question about my period. I noticed that no one was the receptionist desk. We waited for about 10-20 min and another nurse informed us that the doctor was unavailable! Are you serious?! That was maybe my 3rd visit and this is most likely my last visit!! I will never come back! Is this how a doctor treats her patients? With unnecessary waiting hours (1-2 hours). The fee to see the doctor is $20-$30. It's so expensive!!