About D & D INSTALLATION INC.
D & D Installation Inc. is a local contractor that has garnered a mixed reputation among its clients. While some customers praise the company's attentive crew, fair pricing, and commitment to quality work, others have experienced delays, communication issues, and declining workmanship as projects progressed. The positive reviews highlight the company's owner, Donny, and his crew chief, Vidal, as being highly communicative, addressing challenges transparently, and delivering satisfactory results, even on large-scale renovations. Clients appreciate the team's professionalism and willingness to stand by their work. However, other customers have reported a less favorable experience. Projects have taken significantly longer than the contracted timeline, with workers occasionally missing work days or delivering subpar quality. Communication from the company also seemed to decline as the job progressed, leaving some clients dissatisfied with the final outcome. Overall, D & D Installation Inc. appears to provide a mixed bag of experiences, with the potential for excellent service but also the risk of delays and quality issues. Prospective clients may want to thoroughly vet the company's current capabilities and communication practices before committing to a project.
I was looking for a contractor that cares, listens, has a fantastic crew and stands by their work and came in at a fair price. This sounds impossible? well it isn't! Donny and his crew chief Vidal are all about getting the job done right. This is not my first renovation we have undertook. I have renovated over 3 homes in different states and countries and I have never in the end been happy with the contractors I hired to design and complete the work. D & D installation is the first contractor that I have walked away at the end, saying I would definitely use them again and for sure recommend them to any friend looking to renovate their home, whether it be a small or large job like the one we undertook. I think the biggest take away for me was that Donny was very communicative, letting us know every step of the way any of the pitfalls and challenges that they encountered. Vidal is a diamond in the rough! thank you Donny for putting him in charge of the project.
Our experience was not as good as expected. Project started ok but took much longer than contracted, many missed work days, and quality deteriorated as job progressed. Communication declined.
We hired D&D based on being licensed, the number of years of service in the area and recommendations but found things seem to have changed. Our experience was not as good as others have posted. No major construction was contracted - just minor electrical, popcorn removal, ceiling re-surface, wall painting, replacing carpet with laminated wood flooring and fireplace brick re-surfaced with stacked stone. Contract was for a 3-4 week job, but it took over 10 weeks! Project started ok, original crew was professional, on time, etc. but after several weeks, things deteriorated - different workers came, some came late or missed days altogether and quality of work declined. Communication decreased. So we could not recommend D & D.