Reviews for Magan Medical Clinic
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts insurance
Ratings
Google: 1.6/5Magan Medical Clinic
750 N Diamond Bar Blvd STE 100, Diamond Bar
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Terrible customer service sense the merge with Optum - it's gotten so bad most doctors are living and patients are complaining in the waiting area Mom is 83 she has been going to Magan for 22 yrs, I think shortly we are leaving Magan and 6 of other family members no customer service they hold on phone is long and no follow- up with the care. I have been on hold for 2 hours and left 2 messages for Optometry Dep- no calls back that is crazy.
Friendly staff but HIDDEN CHARGES AND LOW EFFICIENCY. Long story short, I scheduled a preventative care here that covered by the insurance. The Magan Medical Clinic (currently Optum) still charges me $100+ in a bill. I called the Clinic regarding the bill, and they said they will investigate the issue and reply to me within 7 business days. However, after multiple calls from me to the clinic, they replied TWO months after with a reason: \\\"Going over the lab result (which I did not asked for at all) will be charged for $100+...\\\" In the end, still paid the amount or else they will put the bill into a debt collector. Will probably never go there again with such nasty experiences...
Friendly staff but HIDDEN CHARGES AND LOW EFFICIENCY.Long story short, I scheduled a preventative care here that covered by the insurance. The Magan Medical Clinic (currently Optum) still charges me $100+ in a bill.I called the Clinic regarding the bill, and they said they will investigate the issue and reply to me within 7 business days. However, after multiple calls from me to the clinic, they replied TWO months after with a reason:"Going over the lab result (which I did not asked for at all) will be charged for $100+..."In the end, still paid the amount or else they will put the bill into a debt collector. Will probably never go there again with such nasty experiences...