Good customer service. We have rented their resin white folding chairs twice now. They don't require a deposit or a minimum. Delivery in DB is $35 which is so worth it...especially if you're over 70 :). Chairs were clean and held up beyond the weight limit of 200 lbs. Pick up and delivery was a breeze. They even brought them to our back yard and stacked them at the tables. And for pick up they came into our back yard and picked them up -- we had to stack them but much better than having to put them on the side of our house. I changed the order twice days before the event and they were fine with that. :)
August 2023
Used Good Time Rentals in Diamond Bar last night for chair covers and linen napkins. I was shorted a chair cover. Linen napkins were stained, different sizes with different patterns and cheap quality. This was not ideal or professional when hosting a nice party. The owner changed her hours of operation and expected me to accommodate her changes on the pick-up and the return, which I did. My family has used them several times but will not be back. Funny , I had just referred them to a friend which I now resicnd. There is more to say about her customer service, but trust me and don't go and learn for yourself - not worth it. She realized she was hot and offered me... read full review
May 2023
Sylvia is just wonderful, and she represents this business well! While planning an event from a distance, I had full faith in her and her team to provide exactly what I needed. I will definitely continue to use GoodTimes party in the future!
Good customer service. We have rented their resin white folding chairs twice now. They don't require a deposit or a minimum. Delivery in DB is $35 which is so worth it...especially if you're over 70 :). Chairs were clean and held up beyond the weight limit of 200 lbs. Pick up and delivery was a breeze. They even brought them to our back yard and stacked them at the tables. And for pick up they came into our back yard and picked them up -- we had to stack them but much better than having to put them on the side of our house. I changed the order twice days before the event and they were fine with that. :)
Used Good Time Rentals in Diamond Bar last night for chair covers and linen napkins. I was shorted a chair cover. Linen napkins were stained, different sizes with different patterns and cheap quality. This was not ideal or professional when hosting a nice party. The owner changed her hours of operation and expected me to accommodate her changes on the pick-up and the return, which I did. My family has used them several times but will not be back. Funny , I had just referred them to a friend which I now resicnd. There is more to say about her customer service, but trust me and don't go and learn for yourself - not worth it. She realized she was hot and offered me... read full review
Sylvia is just wonderful, and she represents this business well! While planning an event from a distance, I had full faith in her and her team to provide exactly what I needed. I will definitely continue to use GoodTimes party in the future!