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Reviews for Borrego Health Specialty Care Center
Add your commentBorrego Health Specialty Care Center
12520 Palm Dr, Desert Hot Springs
Directions Call Website Suggest an Edit
12520 Palm Dr, Desert Hot Springs
Directions Call Website Suggest an Edit
This is the worst doctors office that I have ever experienced. The doctors are never available. If you call, you will be out through a loop hole of customer service representatives who cannot help you but can only take a massage down for you and you will never hear back from them. The time I needed a prescription filled I was advised that the doctor was on vacation and no other doctors were covering for the doctor that was out of office. They told me to go to the urgent care to have the prescription filled by another prescribing doctor and there was nothing that they could do for me there. I am 38 weeks pregnant and got turned down from seeing my doctor when I was running... read full review
This is the worst doctors office that I have ever experienced. The doctors are never available. If you call, you will be out through a loop hole of customer service representatives who cannot help you but can only take a massage down for you and you will never hear back from them. The time I needed a prescription filled I was advised that the doctor was on vacation and no other doctors were covering for the doctor that was out of office. They told me to go to the urgent care to have the prescription filled by another prescribing doctor and there was nothing that they could do for me there. I am 38 weeks pregnant and got turned down from seeing my doctor when I was running... read full review
I have enjoyed my care here so far. It is super convenient to my house and the offices is never crowded. I think the medical assistants could use a bit more training. Every appointment they ask the same questions, but the medical assistant repeats the same questions as if she is not paying attention to the answers. One of the questions is whether or not I feel depressed. Then she asks again. Well what if I had been feeling depressed or hopeless? I don't think I would tell her because I don't think she cares. It's obvious because she didn't listen to my answer then asked the same question 2 minuets later. It happened on my last appointment too. It is... read full review