Chase Mortgage

Dec 2023

I needed to talk to a representative regarding clearance of 2 property tax payments. There was no way that I could find one even when I logged into my personal electronic account. I can see why Chase has a poor Yelp rating.

Aug 2022

worst branch ever. at 2pm 10 people waiting in the line, all emplyees at bank walking around like zombies. one of the employees asking people in the line what kind of service they need and the employe says sorry everybody at lunch right now. she told me that it may take 1 hr to get someone to help me to transfer money. so they sent all the employees to lunch break at 2pm. wow i wonder who runs this branch. rediculus. also don't be fooled by all the 5 star reviews here, looks like all belong to the friends and family members of the branch's employees who never been at the location in their lives.

Jul 2021

I've had Chase for years now, and only went into this location once to withdraw some cash from the ATM. My wife wanted to look for a safe deposit box, so I asked about it and they just told me "sorry too bad" -- I get that there is basically no availability, but I definitely didn't feel like I was treated like a customer. I'll probably move my accounts elsewhere, or just go online for everything.