John Riordan Plumbing Inc

Sep 2023

Sadly, Riordan has been closed for several months. The message left on the phone is that the company is restructuring. Usually means the passing of an owner. They were referring all calls to other plumbing companies back in May. I still hope that they may reopen but it seems unlikely since they would have had to lay off the entire staff.

Dec 2022

This firm is fantastic. They are professional, accommodating, and empathetic. I recently had two separate plumbing emergencies the day before Thanksgiving (we were hosting 15 people) and the evening of Thanksgiving. They were overbooked but instead of just saying "sorry", the person on the phone didn't blink. She immediately assumed responsibility for getting the repairs done in time for our Holiday feast. by rapidly identifying one of their back-up services who were able to come out within hours. Both jobs were handled rapidly, efficiently, and with full contemporaneous explanations of what had to be done and what to expect. Riordan handled all the arrangements and the billing. The costs were extremely reasonable, especially considering the urgency and the holiday needs. Based on the costs I have seen quoted in reviews of other companies, Riordan's charges were VERY reasonable. I would strongly encourage using this firm.

May 2022

Arturo came out he did the job promptly. It wasnt a complex or very difficult job, and he didnt turn it into one! He took the time to explain a few things about other aspects of our plumbing. He suggested a change in a valve that can wait and is optional at this point; no heavy sell. No fear mongering. Very polite.