About SERVPRO of Novato / San Rafael / Sausalito
SERVPRO of Novato/San Rafael/Sausalito is a reliable and efficient restoration service available 24/7. Their highly trained technicians use the latest equipment to restore properties to their pre-loss condition. With excellent communication from beginning to end, the team works closely with clients to minimize inconvenience. They have successfully completed projects, such as kitchen remodels and bathroom repairs, with prompt and professional service. With a commitment to customer satisfaction, their staff, including Ivan Espinal, Moises, and the office team, are known for their exceptional care and attention to detail.
Adrea was simply great. I was very nervous then this happened and he was so kind. He gave me his card and told me to call him if I had any questions. This was very comforting to me, as I had someone to turn to. He always, always answered my questions, returned phonecalls promptly and even came to see in person my problem when it was needed (rug). You have a fantastic employee in Adrea and I would highly recommend him to any friend that needed your services.
We had ServPro come in after we had water damage from our fire sprinkler system. We contacted ServPro and they were at our house within a couple of hours of calling. Alicia and her team explained what they would d. They came with all of their equipment and immediately started setting things up and determining what was damaged. They did a great job with the demolition and cleanup. They laid down plastic sheeting/heavy paper to protect floors and put up barriers to keep dust/debris out of the unaffected areas. They worked with us to time follow up visits to ensure progress was being made on the drying. And the cleanup, once things were completed was fast. Would highly recommend...read full review
Martin (EN538) and his crew assisted us with flood damage from broken plumbing. He was very professional, friendly, and responsive to our requests as the remediation work was performed. This was a challenging time for us and his friendly and respectful demeanor was very much appreciated. We would highly recommend him to anyone we know who needs this type of emergency work done.