OC-IT

Jun 2017

Have you ever thought that when you call for viruses on your PC, you would be mistreated so badly by customer service? Well that is exactly what happened to me 3 days ago. I don't surf on the web for adult stuff, nor download free wallpaper... However "Joe" stated my husband might have, if I didn't. How rude to assume that ? But that is what happened. He basically degraded my intelligence and told me what had caused multiple pop ups and adult site pop ups on my laptop. I asked to speak to the manager, but Joe stated he was the only one in the office that was the next level up to management. So basically there was no one to speak with about his rude behavior and assumption of how the viruses got on my laptop. He said they would charge $190 to repair and clean it up and on top of that $79 for diagnostic fee! Immediately I asked for my laptop back and have yet found a reliable repair company. Expensive rates and berates their customers, very horrible experience.

Nov 2015

Just got an upgrade for my computer and their tech came to my office and did some great work. Lots of expertise with other IT companies in the past and these guys are very honest and really knowledgeable. Glad they were able to do the work quickly and at an affordable price. Makes a lot more sense to use them than paying hundreds of dollars for a new laptop..... Great find

Feb 2013

We have been a client fof OC-IT for the past 7 years and we have been thoroughly pleased. They have handled our business as if it were their own business and have played a vital role in our transformation to being a "tech-e" company. When we first began working with OC-IT to us a PC was a fancy calculator that you could play music on... We were a challenge for them I'm sure. :) They were very gracious and have frankly trained and guided us into practices that reshaped the way this 35 year old company has done business. Our company had been in an office in La Mirada for 25 years when we made the decision to move to Irvine, we had a new office space and knew it was time to "get with the times". OC-IT consulted with us, installed and now manages our VOIP Phone systems, Servers, work stations, laptops, cell phones, mail server... I'm sure they do even more... I just don't know what its all called! ;) These guys are amazing, really amazing... We deal with hundreds of professional businesses in our line of work and OC-IT truly handles our account with a goal to exceed our expectations. (They work on Mac too which is not as common as you would think) I sort of feel bad I haven't written a review on them until now... they are an essential part of our business, shame on me for neglecting to give a review so long. NOTE: Ive written plenty on Pizza places and Burger joints lol... the truly important things in life! Personal Recommendations? Angela over there is an angel, Forrest cares more about our projects than we do, Mark could probably build and design a real life 'Death Star' (he's that much of Tech Nut) Honestly, they're all great... work with them and they will become part of your companies culture and will define a new definition of service, professionalism and efficiency. Cam