Reviews for Hoag Medical Group - Costa Mesa
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accepts credit cards accepts insurance gender-neutral restrooms
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Google: 3.7/5Hoag Medical Group - Costa Mesa
1190 Baker St STE 100, Costa Mesa
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Its very sad, because seems like i had the worst experience with HOAG physical exam . Doctor supposed to examine. But nothing was done! She ask me bunch of questions and send me with papers to the front desk. Because i have Share plan , i paid it upfront. My bill was for 20 mins conversation with doctor $870 and they said if i pay it today they will give me 30% off. What? I never heard this before. I feel ripped off! Don't go there! Very disheartening!
I signed up for a annual physical. However since I was a new patient they required me to have a 30minute meet and greet with the doctor. I asked if it was covered by insurance and they told me yes. After 30 minute, the doctor did not examine me even once and just gave me many referrals which I specifically asked if insurance was to cover, she ignored me and said I only have a few minutes left. I got a $350 bill for that 30min appointment and $1000 for an x-ray that nobody explained to me. Nobody is clear and does not care about the patient just want to get us in and out SUPER DISSATISFIED.
I'm deeply disappointed by Hoag Medical Group at Costco Mesa, specifically due to last-minute cancellations of appointments with Dr. Justin Do, twice in a row in the fact that we already arrived the clinic. Despite reaching out to the site manager about the issue, I received no response. The lack of timely communication and unprofessional handling of these cancellations have caused significant inconvenience and eroded our trust in the group's reliability. I strongly advise against choosing Hoag Medical Group for your healthcare needs.